LimeKiwiDocumentation
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Getting started
  • Introduction
  • Quick start
  • Key ideas
  • Workspaces
Agents
  • Creating an agent
  • Agent groups
  • Kinds of agent
  • Identity, voice and language
  • Playbook
  • Call flow
  • Goals
  • Qualifies on
  • Knowledge
  • Data columns
  • Text messages
  • Meetings and booking
  • Agent settings
  • Test calls
  • Test Center
  • Version history
  • Hours, hand-offs and limits
Calls and leads
  • How a call goes
  • Leads
  • Campaigns
  • Importing leads
  • Calls and summaries
  • Listening in and taking over
  • Automatic call reviews
  • Texts and website chat
  • Events calendar
Connections
  • Phone numbers and SIP
  • Getting a number
  • Connected apps
  • CRM fields and goal actions
  • Custom connections (MCP)
Developers
  • API keys
  • REST API
  • MCP server
  • Webhooks
  • Ask AI assistant
  • Testing changes safely
  • Providers
Company and compliance
  • Team and settings
  • Signing in securely
  • Single sign-on
  • Running client workspaces
  • Usage and billing
  • Privacy requests
  • Australian compliance
  • Compliance report
  • Plans and free trial
  • Call recording
  • Security and data
  • Reliability and backups
  • Troubleshooting
Legal
  • Terms of service
  • Privacy policy
  • Data processing agreement
  • AI and automated decisions
Developers / Providers
Getting started
  • Introduction
  • Quick start
  • Key ideas
  • Workspaces
Agents
  • Creating an agent
  • Agent groups
  • Kinds of agent
  • Identity, voice and language
  • Playbook
  • Call flow
  • Goals
  • Qualifies on
  • Knowledge
  • Data columns
  • Text messages
  • Meetings and booking
  • Agent settings
  • Test calls
  • Test Center
  • Version history
  • Hours, hand-offs and limits
Calls and leads
  • How a call goes
  • Leads
  • Campaigns
  • Importing leads
  • Calls and summaries
  • Listening in and taking over
  • Automatic call reviews
  • Texts and website chat
  • Events calendar
Connections
  • Phone numbers and SIP
  • Getting a number
  • Connected apps
  • CRM fields and goal actions
  • Custom connections (MCP)
Developers
  • API keys
  • REST API
  • MCP server
  • Webhooks
  • Ask AI assistant
  • Testing changes safely
  • Providers
Company and compliance
  • Team and settings
  • Signing in securely
  • Single sign-on
  • Running client workspaces
  • Usage and billing
  • Privacy requests
  • Australian compliance
  • Compliance report
  • Plans and free trial
  • Call recording
  • Security and data
  • Reliability and backups
  • Troubleshooting
Legal
  • Terms of service
  • Privacy policy
  • Data processing agreement
  • AI and automated decisions
Developers

Providers

←Testing changes safelyTeam and settings→

The services LimeKiwi runs on. Their keys are kept in Doppler and sent to the server on each deploy.

  • AI model: Gemini or Claude (at least one)
  • Twilio (phone calls)
  • Deepgram (speech recognition)
  • Fish Audio (the agents' voices)
  • Voice server public URL
  • Customer phone systems over SIP (optional)
  • Connectable apps: Google, Microsoft, HubSpot, Salesforce, Pipedrive (optional)
  • Email summaries (Resend, optional)