Calls and leads / Importing leads
Calls and leads

Importing leads

Import up to 10,000 leads at a time on the Leads page or an agent's Data tab.

Formats

  • CSV, TSV or semicolon-separated text
  • Excel (.xlsx)
  • Contacts (.vcf)
  • JSON
  • A list pasted straight from a spreadsheet

Steps

  1. 1
    Choose the agent, then drop in a file or paste the list.
  2. 2
    Check the columns. They're matched automatically by heading (first and last name, mobile, email, business, notes…), and you can change any, including into the agent's Data columns.
  3. 3
    Pick the consent that applies to the whole list, and what to do with people already in your leads: update them or leave them alone.
  4. 4
    Check the preview, which shows which rows have a number that can be called, then import.

What gets skipped

  • Rows without a valid phone number.
  • Anyone on your company's do-not-call list.
  • The same person twice in one file is merged into one lead.
Cold lists still need a Do Not Call Register check before they're called. See Australian compliance.