Calls and leads
Importing leads
Import up to 10,000 leads at a time on the Leads page or an agent's Data tab.
Formats
- CSV, TSV or semicolon-separated text
- Excel (.xlsx)
- Contacts (.vcf)
- JSON
- A list pasted straight from a spreadsheet
Steps
- 1Choose the agent, then drop in a file or paste the list.
- 2Check the columns. They're matched automatically by heading (first and last name, mobile, email, business, notes…), and you can change any, including into the agent's Data columns.
- 3Pick the consent that applies to the whole list, and what to do with people already in your leads: update them or leave them alone.
- 4Check the preview, which shows which rows have a number that can be called, then import.
What gets skipped
- Rows without a valid phone number.
- Anyone on your company's do-not-call list.
- The same person twice in one file is merged into one lead.
Cold lists still need a Do Not Call Register check before they're called. See Australian compliance.
